Cloud Nine Trousers

They get softer every time you wash them. Here's how to keep them perfect.

• Hand wash cold (30°C / 86°F or below)
• Turn inside out before washing
• Use mild detergent — avoid bleach or harsh chemicals
• Wash with similar colors to prevent dye transfer
• Do not tumble dry — viscose shrinks with heat
• Hang dry or lay flat to air dry, reshaping while damp
• Iron on low heat (110°C / 230°F max) while slightly damp, or use a steam setting
• If ironing when dry, use a pressing cloth between the iron and fabric
• Do not wring or twist — viscose is weaker when wet and can lose shape
• Store folded rather than hanging to prevent stretching

Shipping Policy

• We want to get your order to you as quickly as possible so you can start feeling amazing in your new pieces.

Processing Time

• Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).
• You'll receive a confirmation email as soon as your order ships with tracking information so you can follow along.
  

Shipping Methods and Timeframes

• Standard Shipping: 10-15 business days
• Expedited Shipping: 7-10 business days
• Please note that shipping timeframes begin after your order has been processed and shipped, not from the date of purchase. Business days do not include weekends or holidays.
  

Shipping Costs

• Shipping costs are calculated at checkout based on your location and the shipping method you select.
• We occasionally offer free shipping promotions, so keep an eye on your email and our website for special offers.
  

Where We Ship

• We currently ship to addresses within the United States, United Kingdom, Australia & New Zealand.
• We're working on expanding internationally, so stay tuned.
  

Tracking Your Order

• Your order number can be used to track the progress of your order processing & shipment progress at any time.
• You can use this number to check the status of your delivery at any time.
• If you don't receive order information within 1 hour placing your order, please contact us at support@allforeve.com after checking your spam folder.
  
  

Delivery Issues

• If your package shows as delivered but you haven't received it, please check with neighbors or building management first, as carriers sometimes leave packages in safe locations. If you still can't locate your order after 48 hours, contact us and we'll help investigate.
• We're not responsible for delays caused by shipping carriers, weather conditions, or incorrect addresses provided at checkout.
• Please double-check your shipping address before completing your purchase.
  

P.O. Boxes and Military Addresses

• We ship to P.O. Boxes using USPS. For APO/FPO/DPO military addresses, please allow additional time for delivery as these shipments can take longer to reach their destination.
  

Questions?

• If you have any questions about shipping or your order status, reach out to us at support@allforeve.com
• We're here to help and typically respond within 24 hours on business days.